Technology Business Management

"Technology Business Management is a key ingredient to helping CIOs manage the business of IT and provide transparency into the cost of IT services to business leaders. IT needs to think about delivering IT services in the framework of a supply chain: How much does it cost to 'produce' and 'operate' our services? Are we competitive? How can we reduce cost and improve quality? And how can we ensure supply is aligned to demand?" Rebecca Jacoby, CIO of Cisco

Technology Business Management (TBM) is an emerging category of software solutions designed to help CIOs and IT executives manage and communicate the cost, quality and value of IT Services. TBM brings the best practices of financial and performance management evolved for sales and manufacturing and applies those to the complex environment of IT.

With Technology Business Management IT leaders can gain visibility into the fully loaded cost and quality of IT services, communicate the value of IT to business leaders through a Bill of IT, reduce cost without reducing quality and align with business priorities through collaborative budgeting and planning processes.

The Core Principles of Technology Business Management

The core principles of TBM are very similar to core principles of manufacturing or sales. IT is responsible for delivering to business unit a core set of IT products or services.

Learn More

• What is Technology Business Management
• What Benefits can I Achieve
• What should I consider when assessing TBM solutions
• Where Should I Start